Returns Policy
We want you to be happy with your purchase. If you are not completely satisfied, you may return it to us within 30 days of receipt for an exchange, or a full refund. Review our Terms and Conditions
If we have delivered a faulty or damaged product, please accept our sincere apologies. We will do our best to exchange the product. If a replacement is not possible to process, we will refund the purchase price to you.
You will be responsible for paying your own shipping costs when returning the product.
Shipping costs are non-refundable, should you receive a refund the shipping costs will be de deducted
How do I return an item?
- Please send an email to: info@hallelujah-gifts.co.za
- Include your order number, item description, and reason for return.
- Supporting photos are appreciated.
- Remember to include your contact details in the email
- Alternatively, you are welcome to send us a WhatsApp on 074 749 5517
How do I cancel and item?
Once we have received payment for your order it cannot be cancelled. A refund will only be given if the goods are damaged as per our returns policy